WE DELIVER YOUR MEALS FROZEN
This is to preserve freshness and quality, locking in nutrients and flavours with no preservatives. Freezing also enhances convenience, allowing you to store meals longer, reducing food waste, and ensuring flexibility in meal planning. Additionally, it ensures food safety by preventing bacterial growth so your meals stay safe and delicious from our kitchen to your table.
DELIVERY FEES
DELIVERY INFORMATION
We deliver within 2 working days of your order (cutoff: 330 PM for following-day delivery). Deliveries are made Monday to Saturday, between 10 AM and 5 PM.
As we work with third-party logistics partners, we're unable to guarantee an exact delivery time within this window. You'll receive an email notification the day before your scheduled delivery so you know it's on the way.
Prefer to collect? Self-pickup is available at our Holland Village Market location — just select "Collection" at checkout.
Collection timings are Tuesday to Friday, between 9 AM and 1230 PM, and Saturday between 9 AM and 230 PM.
Need a specific delivery time or have special requirements? Drop us a note at hello@yumsayfoods.com and we'll do our best to accommodate.
ENSURING FRESHNESS & QUALITY
To maintain the highest food safety standards, we ensure deliveries are transported under strict temperature-controlled conditions:
- Products remain frozen at -18°C or below throughout transit.
- All deliveries are made using refrigerated vehicles that meet food safety regulations.
- Products are securely packaged to prevent damage, leakage, or contamination.
FREQUENTLY ASKED QUESTIONS (FAQ)
Do you offer pick up?
Yes, we do!
We partner with businesses to offer convenient collection points so you can grab your YUMSAY meals easily.
📍 HaoMart – Multiple HaoMart outlets around Singapore that carry our products
Do check their opening hours before heading down.
More pickup spots coming soon — stay tuned!
Where do you deliver?
We only deliver within Singapore at this time.
What time will my order be delivered?
You can select your delivery date from Monday to Saturday, 10 AM - 5 PM.
Do I need to be home to receive my order?
Yes, as frozen products should be kept into the freezer as fast as possible.If the food is no longer frozen solid after being left out for a couple of hours, it should be placed in fridge and to be consumed within 2-3 days. The cooler bag should kept it well frozen for 2-3 hours.
If you are unavailable, please arrange for someone to receive the delivery on your behalf.
Alternatively, you may pick up at our partners such as Haomart supermarkets.
Can I reschedule my delivery?
Yes, you can reschedule your delivery by contacting us at least 24 hours in advance at orders@yumsayfoods.com or +65 87870574.
Do you offer bulk or business deliveries?
Yes, we do offer B2B pricing. Do contact us at orders@yumsayfoods.com for more information.
CONVENIENCE WITHOUT COMPROMISE
YUMSAY is redefining frozen food. Using carefully sourced ingredients and advanced freezing techniques, we lock in freshness, flavor, and nutrition—giving you the best of both worlds!