WE DELIVER YOUR MEALS FROZEN
This is to preserve freshness and quality, locking in nutrients and flavours with no preservatives. Freezing also enhances convenience, allowing you to store meals longer, reducing food waste, and ensuring flexibility in meal planning. Additionally, it ensures food safety by preventing bacterial growth so your meals stay safe and delicious from our kitchen to your table.
DELIVERY FEES
DELIVERY INFORMATION
We are committed to delivering your orders with care and efficiency. Please take note of our delivery details below:
Processing & Delivery Time: Orders are processed and delivered within 2 working days. Cut off time for next day delivery is 4pm.
Delivery Schedule: Monday to Friday, between 11 AM - 3 PM.
Order Notifications: You’ll receive an email notification the day before your scheduled delivery.
If you require another delivery time, please contact us at hello@yumsayfoods.com for other arrangements.
ENSURING FRESHNESS & QUALITY
To maintain the highest food safety standards, we ensure deliveries are transported under strict temperature-controlled conditions:
- Products remain frozen at -18°C or below throughout transit.
- All deliveries are made using refrigerated vehicles that meet food safety regulations.
- Products are securely packaged to prevent damage, leakage, or contamination.
FREQUENTLY ASKED QUESTIONS (FAQ)
Do you offer pick up?
Yes, we do!
We partner with small businesses to offer convenient collection points so you can grab your YUMSAY meals easily.
📍 Wholesome Meat – Holland Village Market & Food Centre
Do check their opening hours before heading down.
📍 uMart – Multiple uMart outlets around Singapore that carry our products
Do check their opening hours before heading down.
📍 HaoMart – Multiple HaoMart outlets around Singapore that carry our products
Do check their opening hours before heading down.
More pickup spots coming soon — stay tuned!
Where do you deliver?
We only deliver within Singapore at this time.
How long will my order take to arrive?
Your order will be processed within 2 working days, after which delivery will be scheduled within our standard hours.
Yes, you will receive an email notification the day before your order is scheduled for delivery.
A common myth is that frozen food loses its nutritional value over time. The truth? Freezing actually helps preserve essential vitamins and minerals, keeping your meals just as nutritious as fresh ones—sometimes even more!
Unlike fresh food that sits on store shelves, travels long distances, and slowly loses nutrients, frozen meals lock in goodness at peak freshness. This means every YUMSAY meal delivers the flavor and nutrition you need, without compromise.
Frozen fruits and vegetables are often higher in vitamins than their “fresh” counterparts. In fact, you only need 40g of frozen fruit to get the same nutritional benefits as a larger portion of fresh fruit!
What time will my order be delivered?
Deliveries occur Monday to Friday, from 11 AM - 3 PM.
Do I need to be home to receive my order?
Yes, as frozen products require immediate storage. If you are unavailable, please arrange for someone to receive the delivery on your behalf. Alternatively, you may pick up at our collection points!
Can I reschedule my delivery?
Yes, you can reschedule your delivery by contacting us at least 24 hours in advance.
What if my order arrives thawed or damaged?
Please contact us immediately at hello@yumsayfoods.com. We will arrange a replacement at no additional cost.
Do you offer bulk or business deliveries?
Yes, you can reschedule your delivery by contacting us at least 24 hours in advance.
CONVENIENCE WITHOUT COMPROMISE
YUMSAY is redefining frozen food. Using carefully sourced ingredients and advanced freezing techniques, we lock in freshness, flavor, and nutrition—giving you the best of both worlds!